Privacy Policy

1. Information We Collect

We collect the following types of information when you use our Discord bot hosting service:

• Email Addresses: We collect your email address for account creation, billing notifications, and service communications.
• Discord Information: We collect your Discord username and Discord user ID to associate your account with your Discord profile.
• Hashed IP Addresses: We collect and store hashed versions of your IP address for security purposes and abuse prevention.
• Service Identifiers: We generate and store unique identifiers for your bots and services to manage your hosted applications.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our Discord bot hosting services
• To process payments and manage billing
• To communicate with you about service updates, maintenance, and support
• To prevent abuse and ensure platform security
• To improve our services and user experience
• To comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist in operating our service (e.g., payment processors, cloud hosting providers).
• Legal Requirements: We may disclose information when required by law or to protect our rights and the safety of our users.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• IP addresses are hashed using cryptographic algorithms before storage
• Data is encrypted in transit and at rest
• Access to personal data is restricted to authorized personnel only
• Regular security audits and monitoring are conducted

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

• Account information is retained while your account is active
• Billing information is retained for tax and accounting purposes as required by law
• Hashed IP addresses are retained for security monitoring purposes
• Service identifiers are retained to maintain service functionality

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to restrict processing of your information
• The right to data portability
• The right to object to processing

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. These may include:

• Essential cookies for authentication and service functionality
• Analytics cookies to understand how our service is used
• Preference cookies to remember your settings

8. Third-Party Services

Our service integrates with third-party platforms and services, including:

• Discord: For authentication and bot management
• Payment Processors: For handling billing and payments
• Cloud Hosting Providers: For service infrastructure

These third parties have their own privacy policies, and we encourage you to review them.

9. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have the information removed.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our service after any changes constitutes acceptance of the updated Privacy Policy.